At Farmer2Table Market, we are committed to providing you with fresh, high-quality farm-to-table products. If you are not satisfied with your order, we’re here to help.
📌 Eligibility for Refunds
✅ Damaged or Spoiled Products – If your order arrives damaged or in poor condition, please contact us within 24 hours of delivery with photos of the issue.
✅ Missing Items – If any items are missing from your order, let us know, and we’ll resolve it promptly.
✅ Incorrect Orders – If you receive the wrong product, we’ll arrange a refund or replacement.
⚠️ Non-Refundable Items
❌ Perishable food items that have been opened or not reported within 24 hours of delivery.
❌ Orders where the delivery address was entered incorrectly by the customer.
❌ Items purchased on sale or promotional discounts (unless damaged or incorrect).
📩 How to Request a Refund
1️⃣ Contact us at support@farmer2tablemarket.com or through our customer service chat.
2️⃣ Provide details of the issue (order number, photos, and description).
3️⃣ Our team will review your request and process refunds or replacements as needed.
💰 Refund Processing
•Approved refunds will be credited back to your original payment method within 5-10 business days.
• If a replacement is preferred, we’ll arrange for a new shipment at no additional cost.
For any questions or concerns, feel free to reach out. We value your trust and want to ensure a seamless farm-to-table experience! 🌱🚜